Drain calls are the most common thing we hear from households in a town this size, and they almost always start the same way: a slow kitchen sink that has been getting worse for weeks, or a bathroom drain that backed up overnight. We clear those, and we handle everything else a home's plumbing can throw at you. Leak detection, water heater repair and replacement, toilet and faucet work, sewer line service, shutoff valve repair, whole-home repiping. If water moves through it, we work on it.
We cover Highland Springs and the surrounding parts of Henrico County for both residential and commercial calls. When you reach out, you get a real person who knows the trade and can scope the job on the phone.
Call (804) 626-5692 for a quote and we will tell you what the work involves before anything is scheduled.
A refrigerator with an ice maker needs a dedicated water line run to the right point behind the unit, with a shutoff valve that can be reached without moving the appliance. When that line is undersized, kinked, or connected with a saddle valve that was never meant for long-term use, the result is low ice production, intermittent leaks, or a slow drip behind the unit that goes unnoticed until the floor shows damage.
Dishwashers, washing machines, and similar appliances have their own supply and drain requirements. A drain line that is not looped high enough before it drops into the standpipe will siphon and cause recurring backflow into the machine. A supply connection that is not properly secured will vibrate loose over time. We hook these up correctly from the start, which means the appliance performs the way it is supposed to and the connection holds.
Older homes in Highland Springs often have appliance connections that were installed with whatever was on hand at the time. Plastic saddle valves, braided lines past their service life, and drain connections that were never quite right are all common findings. If an appliance is not performing correctly or a slow leak has appeared near it, the connection is usually the first place to look.
When you call, have a clear description of what you are seeing ready. Not a diagnosis, just the symptom. Water under the sink, no hot water from the faucet, a drain that gurgles when another fixture runs, a wet spot on the ceiling. That description is what we use to scope the visit.
We will ask a few follow-up questions: how long the problem has been happening, whether it affects one fixture or several, and whether anything changed around the time it started. Those answers help us confirm what the job likely involves and give you a rate before we put anything on the calendar. When you call, the job gets scoped on the phone, not guessed at.
A drain clog in the trap beneath a bathroom sink is a straightforward job. A blockage in the main line that is backing up every fixture in the house is a different scope entirely. The work required, and therefore the price, depends on where the problem is and what has to be done to reach it.
Pipe material matters too. Older galvanized steel and polybutylene pipe can be brittle or corroded in ways that are not obvious until the work is underway. A fitting that should thread off cleanly may not. A section that looks intact from the outside may not hold once pressure is restored. We tell you what we find as we find it, and we confirm the scope with you before the work changes direction.
A leak behind a finished wall takes more time to reach than one under an open sink cabinet. A slab leak requires locating the line before any concrete is disturbed. Tight crawl spaces and stacked plumbing in a multi-story home add time that an open utility room does not. These are not surprises we spring on you. They are conditions we discuss on the call when the description of the problem points toward them.
A backflow preventer stops contaminated water from reversing direction and entering the supply line. These devices are required on irrigation systems, certain commercial connections, and anywhere the supply is at risk of cross-contamination. They have internal components that wear and need testing or replacement over time. If a device is failing, the supply side is exposed. We test, repair, and replace backflow preventers and handle the permit and inspection work that often accompanies that service.
A new sink or vanity involves more than dropping the fixture into place. The supply lines have to be the right length and properly connected at both ends. The drain has to align with the existing rough-in, or the rough-in has to be adjusted. The P-trap has to be correctly configured to hold the water seal that keeps sewer gas out of the room. We handle all of it, including the shutoff valves and the supply connections, so the finished installation is tight and the drain runs freely.
Running a new water line to a refrigerator means routing copper or braided supply line from the nearest cold water source, installing a proper shutoff valve, and confirming the line is secured so it does not shift when the appliance is moved for cleaning. We replace saddle valves that are past their useful life and repair lines that have developed slow leaks behind the unit.
A slab leak is a supply or drain line failure beneath a concrete floor. The signs are often indirect: a water bill that has climbed without explanation, warm spots underfoot, or a hissing sound when no fixtures are running. We use pressure testing and electronic detection to locate the leak before any concrete is disturbed, which keeps the repair targeted to where the problem actually is. The repair is pressure-tested before the job is called done.
Galvanized steel pipe corrodes from the inside out. The buildup restricts flow, drops water pressure throughout the house, and eventually leads to pinhole failures at the weakest points. Polybutylene pipe, which was installed in a large share of homes built between the late 1970s and mid-1990s, becomes brittle and fails at the fittings. Both materials are worth replacing rather than patching. We repipe in copper or PEX depending on what the situation calls for, working through the home in a sequence that keeps disruption manageable.
When a clog is in the main sewer line, every drain in the building is affected. Toilets back up, floor drains overflow, and running any fixture makes the problem worse. Root intrusion is one of the most common causes in established neighborhoods where mature trees have had decades to find their way into clay or cast-iron pipe. We run a camera to confirm what is in the line, then clear it with mechanical cutting or hydro jetting depending on what the inspection shows. Where the pipe itself is damaged, trenchless repair options can restore the line without a full excavation.
Rough-in work has to happen before walls close and tile goes down. If we are not involved until after the framing is done, the options narrow considerably. Coming in at the right stage means the supply lines land where the fixtures will actually sit, the drain slope is correct, and the vent stack is properly tied in before anyone starts finishing the space.
We fit around the other trades on a job. If the tile setter is working in one bathroom, we can be roughing in the next one. If the cabinet installer needs a day before the sink goes in, we schedule around it. The goal is a finished bathroom or kitchen where the plumbing works the way it should from the first day of use. Code-compliant plumbing from the rough-in through the final inspection is what protects the work long term.
Water pressure diagnostics and shutoff valve placement are worth getting right during a renovation too. A new bathroom that shares a supply line with the rest of the house may need a pressure reducing valve or a dedicated branch to perform correctly. We confirm those details before the walls close.
Some plumbing problems can wait a day or two for a scheduled visit. A burst pipe, a major active leak, a sewer backup, or a water heater that has failed completely cannot. We are available every day from 7:30 AM to 11:00 PM, including weekends, and we take short-notice calls when the schedule allows.
For tenants and businesses that cannot simply shut down and wait, we work around occupancy. A commercial property with a drain backup that is affecting operations gets the same urgency as a residential emergency.
Call (804) 626-5692 and describe what is happening.
We will tell you what the schedule looks like and get the job scoped before anything else.
Quick response. Clean work. Tidy finish.
We serve Highland Springs and the surrounding communities throughout Henrico County, including Sandston, Montrose, East Highland Park, Mechanicsville, and Chamberlayne. To see how it all fits together, read our page of plumbing services.
If you are in the area and want to confirm we cover your address, call (804) 626-5692 and we will let you know.
Permit requirements in Henrico County depend on the scope of the work. Replacing a fixture or repairing a section of pipe typically does not require a permit, while a full repipe, a new bathroom rough-in, or a water heater replacement in some circumstances may. We confirm what applies to your specific job before work begins and handle the permit and inspection process where it is required.
Homes built before the mid-1980s in this area frequently have galvanized steel supply lines, and homes built between the late 1970s and mid-1990s may have polybutylene pipe. Both materials age in ways that affect water pressure and reliability. If your home is from that era and you are seeing reduced pressure, discolored water, or recurring leaks at the fittings, the pipe material is worth discussing when you call.
If you are expecting an urgent visit and the address is difficult to locate, call (804) 626-5692 and stay on the line.
We can work through the location directly and confirm the correct approach to the property. Having a landmark or a cross street ready helps.
Turn off the main water supply if the leak is active and causing visible damage, then call (804) 626-5692 to describe what you are seeing.
Slab leaks are located using pressure testing and electronic detection before any concrete is disturbed, so the repair is targeted rather than exploratory. The sooner the leak is located, the less secondary damage accumulates in the surrounding structure.
Yes. A long-standing issue does not fix itself, and in most cases the underlying cause has been progressing the entire time. Calling about something that has been there for years is always worth it. We scope the job the same way we would any other call and give you an honest read on what the repair involves.
You do, before any additional work is started. If we open a wall or inspect a line and find something beyond what was originally scoped, we stop and explain what we found. You decide how to proceed with the full picture in front of you.
Reach us at (804) 626-5692 any day between 7:30 AM and 11:00 PM.
Describe what you are seeing, and we will scope the job on the call and give you a rate before anything is scheduled. Call Midlothian Plumbing Company and find out how soon we can get out to you.
There is more on our full list of communities. We are close by in: East Highland Park, Lakeside, Laurel, Meadowbrook, Glen Allen.
Every plumbing job we take on starts the same way: a call, a clear scope, and a price confirmed before anything is scheduled. The table below covers the work we do for homes and businesses throughout Highland Springs and Henrico County.
Find the service that fits your situation, then call us at (804) 626-5692 and we will walk through what the job involves.
| Service | What's Included | When to Call | Good to Know |
|---|---|---|---|
| Sewer & Main Line Service | Main sewer line clearing and repair, Root intrusion removal, Trenchless repair where appropriate, Line camera inspection | Slow drains throughout the house, sewer backup, or gurgling sounds from multiple fixtures | In Henrico County, root intrusion from mature oaks and maples is one of the leading causes of main line problems. We clear the line and assess whether the pipe itself has been damaged. |
| Drain Cleaning & Clog Removal | Kitchen and bathroom drains, Floor drain clearing, Hydro jetting for stubborn buildup, Main line clog removal | Slow drains, recurring backups, or a drain that has stopped completely | Hydro jetting cuts through grease and mineral scale that a standard snake cannot reach, and it clears the full diameter of the pipe rather than just punching a hole through the clog. |
| Water Heater Repair & ReplacementMost Popular | Tank and tankless unit repair, Full water heater replacement, Gas and electric supply line work, Sediment flush and component replacement | No hot water, inconsistent temperature, or a unit that runs constantly without delivering | Tankless units require correct sizing and a properly configured supply line to perform well. We confirm those details before the new unit goes in. |
Call (804) 626-5692 and we will scope your job on the phone, give you a clear price, and confirm what the visit covers before anything is scheduled.
(804) 626-5692